Careers

The ACCME offers employees the opportunity to contribute to the future of accredited continuing medical education.

ACCME seeks to recruit individuals who support the ACCME’s mission to identify, develop, and promote standards for quality continuing medical education that improves healthcare for patients and their communities. The ACCME has a staff of approximately 25 employees and is committed to providing a professional, and positive work environment based on a model of quality assurance and continuous improvement. It offers a generous benefits package including medical, dental, 401(k), flexible spending accounts, and more.

Career opportunities will be posted to this page as they become available. 

The following open positions are listed on this page:

Executive Administrative Assistant

Primary Purpose: The Executive Administrative Assistant provides administrative support to the President and Executive Vice President of the ACCME.  This position requires an energetic and personable self-starter who is organized, detail-oriented and comfortable with managing multiple priorities and deadlines. 

Primary Responsibilities will include:

Coordinating the activities of the ACCME’s President/CEO and Executive Vice President according to established workflows and policies.   

  • Manage the schedule and coordinate the commitments of the President and Executive Vice President, ensuring that all commitment deadlines are met (submission of materials, presentation, etc.) and all follow-up is executed.        
  • Manage President’s and Executive Vice President’s incoming mail and phone inquiries, as well as outgoing correspondence.  Provide accurate, timely responses to questions, and file correspondence and other executive records according to policy. 
  • Review and process President’s and Executive Vice President’s Expense Reports in accordance with established procedures.
  • Coordinate travel for the President and Executive VP with ACCME’s travel agent according to established policy. 
  • Schedule and confirm agendas and manage connection details for the weekly Vice President’s briefings.         

Serving as backup for phones and general email to the Operations Administrative Assistant (up to 10 hours per week).

  • Answer the ACCME’s main phone line and accurately process calls according to established standards.      
  • Monitor and process emails that come into the ACCME’s main email account (info@accme.org) according to established standards.

Coordinating projects related to the successful execution of governance and liaison projects and meetings.     

  • Assist Executive Vice President with projects related to Joint Accreditation.
  • Coordinate the New Committee and Board Member Organization Liaisons Orientations, including updating and distributing materials.
  • Assist with the production of Board of Directors meeting agenda materials, in an electronic format, via SharePoint.
  • Ensure approval of Board and Committee minutes according to procedure.
  • Develop and maintain explicit procedures, in SharePoint, for all job responsibilities. 
  • Contribute to continuous improvement in ACCME processes and practices.     

Qualifications: Applicants must have a Bachelor’s degree from 4-year accredited degree program and a minimum of three years professional administrative work experience. Strong problem-solving skills as well as a focus on producing high-quality, error-free work is required. Applicants must be comfortable managing multiple deadlines and projects at once, and have strong interpersonal skills with a demonstrated ability to provide friendly, professional support. Proficiency with Microsoft Office Professional, in particular Outlook, is necessary. Experience using SharePoint lists and libraries is preferred.

Reports to: Governance and Systems Coordinator

Operations Coordinator

Primary Purpose: The Operations Coordinator is responsible for maintaining a professional work environment and office appearance, and ensuring that staff have the resources necessary to support productivity.  This person will work closely with the ACCME's vendors, outside support services, and ACCME staff. The person in this position will also oversee the planning and preparation for in-house meetings.

Essential Functions/Responsibilities:

  • Schedule and oversee routine maintenance and provide trouble-shooting support for office resources (equipment, space, furniture, etc.)
  • Serve as the primary contact for staff requests related to their work stations and offices, and identify changing needs of staff and make recommendations for resources or processes to enhance staff productivity.
  • Serve as the primary liaison to vendors of office services, including building personnel.  Solicit bids/estimates and make recommendations related to purchases from vendors.  Satisfactorily address vendor issues that arise in a timely manner.
  • Oversee the phone and security systems, trouble-shooting issues and supporting staff needs according to procedures.
  • Assist Director of Information Technology in triaging "help desk" issues.  Respond to issues that fall under your objectives, and assign issues to staff or liaise with outside IT support vendors on other issues as necessary.
  • Maintain list of ACCME meetings, including meeting support staff, dates and approximate size.
  • Serve as primary liaison to outside meeting services personnel, ensuring effective communication about needs and expectations.
  • Ensure that space, catering, technology and other resources are available to meet the needs of staff and attendees for in-house meetings for which the ACCME is providing support.
  • Ability to trouble-shoot A/V and phone issues and provide in-meeting support as needed.
  • As needed, serve as back-up for answering all calls to the main line in accordance with ACCME policy.  Serve as primary back-up for all standard mail sorting and delivery within the office.
  • Coordinate on-boarding of new employees/end of employment procedures with corresponding supervisor and Director of Information Technology.
  • Develop/maintain explicit procedures in SharePoint for all job functions.
  • Maintain official ACCME document library in SharePoint, and assist staff with updating/locating documents within this library.
  • In charge of maintaining current Staff/Volunteer information in several ACCME databases.
  • Assist with other special projects as needed.

Reports to: Senior Vice President, Business and Operations

Qualifications:

  • Applicants must have a bachelor's degree.
  • Minimum three years work experience in a professional office environment.
  • Proficiency in Microsoft Excel, Word, and Outlook is required.  Experience with SharePoint is a plus.
  • Some IT and A/V system experience a plus, or the ability to familiarize themselves with these systems.
  • Applicants should enjoy working and interacting with people.  They must have strong interpersonal skills, and demonstrate the ability to effectively communicate both verbally and in writing.
  • A strong attention to detail and accuracy is required.
  • Applicants must have the ability to work both independently as well as in a team environment, and manage multiple projects and deadlines at a single time.
  • Initiative and demonstrated problem solving abilities are necessary.
  • Cooperative attitude; team player.

Interested candidates should submit their CVs, references, and salary requirements to The Synergy Companies, Inc. at 230resumes@mysynergy.com.

Senior Project Manager, Systems Implementation and Integration

Primary Purpose: The Senior Project Manager, Systems Implementation and Integration, performs a critical role in the implementation of systems designed to expand and improve the scope and quality of services ACCME provides to accredited organizations and other stakeholders. 

Projects for which this person will be responsible will focus on the development of new systems, as well as enhancements to existing systems to facilitate data collection and analysis in support of the accreditation process, and the registration and reporting of participants in CME activities that also count for Maintenance of Certification, State Medical Licensure, and the FDA’s Risk and Evaluation Mitigation System.

Primary Responsibilities will include:

In close collaboration with business and technical leaders at the ACCME, develop and manage systems integration and implementation projects. 

  1. Establish a deep understanding of the project goals and critical factors for success.  Gather requirements from the project team.  Prepare and/or edit wireframes, business and system requirements, and other system documentation as a part of the planning phases.
  2. Collaborate with internal teams and external stakeholders to creatively solve problems and brainstorm solutions
  3. Coordinate tasks, identify appropriate resources and ensure proper task completion. Schedule meetings, draft agendas, create and maintain timelines. 
  4. Identify risks or opportunities that could impact the success of the project, proactively notifying the team and escalating issues when appropriate
  5. Identify deviations between project scope and desired deliverables, initiating change requests as needed
  6. Develop user cases to support Quality Assurance and User Acceptance testing.  Coordinate and perform UAT and beta testing activities, managing defect tracking and resolution. 
  7. Control quality by reviewing deliverables prior to external presentation; enhance internal and external deliverables/documents as needed; suggest process improvements as appropriate
  8. Design and Implement best practices for creating and maintaining system documentation for system users and administrators.
  9. Serve as team lead for analysts responsible for providing support for applications that are both in development and in production.

Qualifications:

  1. Education: Bachelor’s degree from 4-year accredited degree program.
  2. Minimum 8 years professional work experience.
  3. Demonstrated talent for leading teams. 
  4. Experience with systems integration and implementation projects.
  5. Demonstrated experience with project management, including timeline and budget monitoring experience.
  6. Strong analytical and critical thinking skills.
  7. Proficient with Microsoft Office Professional, including Visio. Expertise with MS Excel.
  8. Understanding of relational databases.
  9. An understanding of system development principles and project methodologies
  10. Detail oriented, with ability to multi-task and meet deadlines.
  11. Self-motivated, collaborative team player.
  12. Excellent verbal and written communication skills.
  13. Strong service orientation, with demonstrated initiative and tact.
  14. Experience with accreditation or credentialing organization, including an understanding of the healthcare and physician communities that comprise ACCME’s stakeholder group is preferred. 

Reports to: Senior Vice President for Business and Operations

Interested candidates should submit their CVs, references, and salary requirements to The Synergy Companies, Inc. at 230resumes@mysynergy.com.