The provider described a survey of its membership as to their satisfaction with the CME program. Information gathered was operational in nature, but did not relate to the CME mission or the expected results articulated in that mission.
Rationale: The expectations of the Program Analysis criterion connect the data collected in the Designed to Change criterion (changes in learners achieved by the CME program) as it relates to the Mission criterion (expected results articulated in the CME mission). While useful information may have been gathered in the survey of members, the survey did not fulfill the expectations of Program Analysis.
