Careers

Position Summary 

ACCME is the national accrediting organization for continuing medical education (CME), overseeing a system of more than 1,500 accredited organizations that deliver more than 200,000 educational activities annually to over one million physicians and other health professionals. 

ACCME’s platforms sit at the center of continuing medical education in the United States: The Program and Activity Reporting System (PARS) serves 1,500+ accredited provider organizations, and CME Passport gives physicians a single view of their CME credit across certifying and state licensing boards. This is ACCME’s first dedicated product management role. The Director, Product Management combines product leadership and technical fluency with substantial outward-facing engagement, owns product strategy, discovery, and delivery prioritization for ACCME Data Platforms during a multi-year modernization — translating the needs of providers, physicians, boards, and internal teams into a roadmap that engineering teams (internal and external) execute against. The role partners closely with Finance and Operations on revenue-supporting product decisions and with Accreditation, Education, and Communications on stakeholder needs.  

To apply, send resume and cover letter to careers@accme.org with <Director, Product Management job posting> in the subject line. 

Essential Responsibilities 

Product Strategy & Discovery 

• Defines and maintains the product vision, strategy, and roadmap for PARS, CME Passport, and ACCME’s broader data products, in collaboration with executive leadership. 
• Translates strategic priorities and stakeholder needs into ranked product priorities, milestones, and measurable outcomes. 
• Conducts user research with physicians, provider organizations, and board partners; instrument products with analytics and turn findings into prioritized opportunities.
• Assesses competitive position (physician-facing credit tools, multi-profession trackers) and recommend differentiation investments, including the mobile access strategy. 
• Develops business cases for major product investments, including revenue and adoption impact. 
• Communicates the vision and roadmap to staff, leadership, governance, and partners. 

Adoption & Stakeholder Engagement  

• Drives adoption, learner-data completeness, and utilization of PARS and CME Passport across accredited providers, certifying and licensing boards, and technology partners. 
• Proactively engages current and prospective users to identify opportunities to expand participation, improve reporting completeness, automate reporting and credit claiming, and increase the value stakeholders derive from ACCME’s data infrastructure. 
• Regularly engages physicians, providers, boards, and technology partners through discovery, demonstrations, workshops, and structured feedback, translating unmet needs into product priorities. 
• Works directly with providers and technology partners to identify and overcome technical, workflow, data-matching, permissions, and other barriers to comprehensive learner reporting. 
• Serves as the product and technical-integration lead in external engagements, including product demonstrations, API and data-collaboration design, and implementation planning, working in partnership with ACCME staff who own institutional relationships. 
• Identifies opportunities for new integrations, partnerships, data products, and services and helps move promising collaborations from exploration through implementation and sustained use. 
• Represents ACCME at national meetings and stakeholder forums to build relationships, demonstrate ACCME’s technology and data capabilities, and advance adoption. 
• Drives adoption, learner-data completeness, and utilization of PARS and CME Passport across providers, boards, and technology partners. 
• Serves as the product and technical-integration lead in external engagements, product demonstrations, reporting-barrier resolution, API and data-collaboration design; working in partnership with the ACCME staff who own each institutional relationship. 
• Gathers and synthesizes external requirements into the roadmap; supports the development of new data collaborations with product and feasibility expertise. 
• Establishes and reports product success measures — adoption, data completeness, utilization, stakeholder value, data quality — and uses them to guide investment. 
• Instruments products with analytics; runs user research with physicians, providers, and board partners. 

Delivery Prioritization & Acceptance  

• Translates the roadmap into epics, outcome definitions, and acceptance criteria; owns and ranks the product backlog for internal and external delivery teams. Serves as product owner in delivery cadences: backlog refinement, sprint/milestone reviews, and acceptance of completed work. 
• Coordinates releases with engineering, support, and communications, including provider- and physician-facing change management. 
• Defines and tracks product KPIs (adoption or utilization, engagement, satisfaction, support themes) and reports progress to leadership. 
• Partners with Finance and Operations on product decisions with revenue or fee implications; coordinates release of readiness with engineering, support, and communications. 

Qualifications — Required 

• 7+ years of product management experience, including data platforms, APIs, or SaaS products. 
• Demonstrated ownership of a product roadmap from discovery through delivery and measurement. 
• Experience working directly with engineering teams in agile delivery, including writing user stories and acceptance criteria. 
• Strong analytical skills; comfort with product analytics, KPIs, and business-case development. 
• Excellent stakeholder communication, including executive-level presentation.  
• Bachelor’s degree required.  

Qualifications — Preferred 

• Experience in healthcare, medical education, credentialing, or other regulated data ecosystems. 
• Experience with platform modernization or replatforming initiatives. 
• Familiarity with identity, interoperability, or API product management. 
• Agile certification (CSPO or equivalent) — valued, not required. 
• Advanced degree (MBA, MS, MPH, or related) or equivalent professional experience strongly preferred. 

ACCME is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. This description outlines the general nature of the role and is not an exhaustive list of duties, which may evolve with organizational needs.