In its Self-Study the provider included the following description for Program Analysis: “Each year our CME Committee reviews the evaluation data from our participants across all of our education to look for any learner feedback on commercial bias, and areas of improvement in terms of the faculty or content selections to assess whether or not we are meeting our audiences’ needs. In the most recent year, the committee found that for the most part, our learners are satisfied, although there are a couple of speakers who would benefit from training on enhanced communication skills.”
Rationale: The provider’s analysis appears to be purely based on learner satisfaction and is not assessing the degree to which it has achieved the results anticipated in its mission on changes in learners’ competence (skills/strategies), performance, or patient outcomes.