ACCMERulesOptimizes Communication Skills

Rule

Optimizes Communication Skills

The provider designs CME to optimize communication skills of learners.

Table of contents

About the Rule

Rationale

Communication skills are essential for professional practice. Communication skills include verbal, nonverbal, listening, and writing skills. Some examples are communications with patients, families, and teams; and presentation, leadership, teaching, and organizational skills. This criterion recognizes providers that help learners become more self-aware of their communication skills and offer CME to improve those skills.

Critical Elements

  • Provides CME to improve communication skills AND
  • Includes an evaluation of observed (e.g., in person or video) communication skills AND
  • Provides formative feedback to the learner about communication skills

The Standard

  • At review, submit evidence for this number of activities:*
    • S: 2; M: 4; L: 6; XL: 8
    • *Program Size by Activities per Term: S (small): <39; M (medium): 40 -100; L (large): 101-250; XL (extra large): >250

Key Concepts and Definitions

Key Concept:

To meet the expectations of the Optimizes Communication Skills criterion, feedback can be provided in person or virtually, in writing or orally – and can be provided to the individual learner or to a group (for example during a team simulation).