Careers
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Our TEam
The ACCME offers employees the opportunity to contribute to the future of accredited continuing medical education.
ACCME seeks to recruit individuals who support the ACCME’s mission to identify, develop, and promote standards for quality continuing medical education that improves healthcare for patients and their communities. The ACCME fosters a professional, client-focused atmosphere that emphasizes accountability, integrity, open-mindedness, excellence, and quality.
We offer a generous benefits package including medical, dental, 401(k), flexible spending accounts, and a hybrid work schedule (two days per week in our Chicago office).
Interested candidates should send their cover letter and resume to info@accme.org.
Join Our Team
Current Job postings are listed below.
Primary Purpose of Position:
The Junior Technical Support Engineer will provide support to Accreditation Council for Continuing Medical Education (ACCME) providers and collaboration partners in their use of and understanding of APIs and batch processing for ACCME’s custom data collection application, the Program and Activity Reporting System (PARS). The ideal candidate will have a proven orientation toward customer service paired with the ability to troubleshoot and resolve complex technical issues.
Candidates must be within commuting distance of ACCME’s Chicago office as staff are onsite at least two days a week.
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa currently.
Essential Functions/Responsibilities:
1. Establish a thorough understanding of the program and reporting requirements of ACCME, medical boards and other collaborative partners, including methods for data input and transfer between internal and external systems.
2. Support CME providers and collaboration partners in their use of the ACCME custom applications, integrations, batch uploads and APIs.
3. Manage and address electronic tickets efficiently.
4. Support the maintenance of batch and API technical documentation.
5. Provide consistent, accurate information and support to users about the requirements for entering program and activity data, registering activities and reporting learners for collaborative programs via batch and API integrations
6. Support and contribute to projects to improve ACCME database systems and applications.
7. Support onboarding efforts for ACCME partner programs.
8. Execute existing automated tests and pre-defined test cases for batch uploads, APIs and custom integrations. Document previously described process improvements in defect tracking and resolution, optimizing efficiency, and reinforcing the company’s commitment to continuous improvement.
Qualifications:
1. 2+ years of work experience supporting users of complex software applications.
2. 1+ years of experience with API development tools. Postman a plus.
3. 1+ years of experience with XML and JSON.
4. Experience with a help desk/ticketing system.
5. Experience with automated testing tools. Postman and/or Katalon a plus.
6. Experience with Azure DevOps a plus.
7. Strong problem-solving, analytical, and critical thinking skills with the ability to understand inter-dependencies of multiple information systems.
8. Strong attention to detail, with a focus on producing quality, error-free work.
9. Strong interpersonal skills and customer service orientation with a passion for solving problems and helping others.
10. Detail oriented, with ability to multi-task and meet deadlines.
11. Excellent written and verbal communication skills.
Reports to: Lead Software Engineer
Direct reports: None
Prepared: July 2025
Please submit resume and cover letter to dataservicescareers@accme.org.
ACCME is the national accrediting organization for providers of continuing medical education and offers employees the opportunity to contribute to the future of medical education and training for America’s doctors and the public they serve. ACCME fosters a professional, client-focused atmosphere that emphasizes innovation, integrity, open-mindedness, excellence, and quality. ACCME has a staff of 35+ to which it offers a generous benefits package including medical, dental, 401(k), flexible spending accounts, and more.
