Careers

Our Accreditation and Recognition department drives the processes and interactions of the ACCME with its accredited providers, supporting accredited educational organizations and over 125 volunteers. 

As the Manager, Accreditation Services, you will play a crucial role in supporting providers and other stakeholders in meeting the accreditation requirements that ensure that the continuing education of physicians and other healthcare providers meets the high standards of the ACCME. We are seeking a motivated and results-oriented individual who can leverage their experience, knowledge, writing, and teaching skills to support our system in ensuring that the ACCME requirements are followed throughout a provider’s accreditation term. In this role, you will collaborate closely with cross-functional teams, including education, communications, operations, and executive leadership to ensure the successful implementation and execution of ACCME’s question answering service, complaints and inquiries process, clinical content review process, as well as being an integral part of the ACCME Accreditation & Recognition team.

Candidates must be within commuting distance of ACCME’s Chicago office as staff are onsite at least two days a week.

Send cover letter and resume to info@accme.org. Include “Manager, Accreditation Services” in the subject line.  

Primary Responsibilities include:

Monitoring

• Manage the ACCME’s and Joint Accreditation’s responses to inquiries and allegations of noncompliance, including the management of expert content review associated with this process.  
• Manage the ACCME’s and Joint Accreditation responses to requests for corporate structure reviews, including the review of submitted materials associated with this process.
• Conduct audits of and provide feedback to providers of CME activities that are part of the FDA aligned Risk Evaluation and Mitigation Strategies program, and Continuing Board Certification for specialty boards participating in the ACCME’s MOC program. 
• Manage other special projects requiring assessment of adherence to criteria adjunctive to ACCME accreditation.
• Assist in the ACCME’s Educational Outreach to Providers and System Volunteers through the support of education-related ongoing communications to ACCME audiences and participating as staff faculty and facilitator in ACCME educational events.
• Develop reports that support the ACCME’s educational and executive decision-making functions.
• Manage the ACCME’s Corporate Structure Review process, including the processes, procedures and tools used in collecting information from organizations, and managing the communication with organizations undergoing CSRs.  
• Where applicable, integrate Corporate Structure Review outcomes with decision making.
• Respond to questions regarding corporate change from accredited organizations.
• Coordinate and execute two meetings (mid-year and end-year) of the Clinical Content Review Committee (CCRC), or as required, and serve as primary ACCME staff liaison to the CCRC in conducting clinical content reviews.
• Support the development and review of content on ACCME’s website related to compliance, such as content on the criteria, policies, and their interpretations.

Improvement and Education

• Serve as the primary ACCME staff person responding to questions from providers and other stakeholders regarding ACCME and Joint Accreditation criteria, standards and policies.
• Propose improvements to the ACCME and Joint Accreditation monitoring systems, including complaints and audits, with a focus on increasing efficiency, simplicity, and clarity. 

Qualifications:

• Bachelor’s degree required or equivalent work experience. 
• Experience with Healthcare Accreditation preferred.
• Understanding of the healthcare and healthcare regulatory systems desirable.
• PC literacy expected; proficiency with Microsoft Office Professional required. 
• Excellent communication skills, both verbal and written, including the ability to interact with and develop reports for internal and external stakeholders, at all levels.
• Strong service orientation.
• Initiative and tact.
• Cooperative attitude; team player. 
• Able to function with deadline pressure. 
• Attentive and responsive to employee performance requirements.